FAQ

USDT-Mixer is a decentralized cross-chain swap route aggregator. We are not an exchange — we request quotes from multiple decentralized protocols (multiple decentralized liquidity channels), you compare and pick the best route in one interface, then swap straight from your wallet. No redirects to third-party sites.

A regular exchange gives you one rate — theirs. USDT-Mixer shows output amount, time and fee breakdown from multiple routes for your pair and amount at once — you compare and pick the best deal without leaving the platform.

USDT-Mixer offers privacy mode only: no account, no email, no KYC, no ads or analytics scripts, every asset self-hosted, and a Tor mirror. All you need is a receiving address and a refund address.

No. No accounts, no forms, no documents. Just enter your wallet addresses and go.

Five steps:

1. Choose your pair (what you send and what you want to receive)

2. Enter the receiving and refund addresses (both required)

3. See quotes from multiple protocol routes — pick the best one

4. Send your crypto to the deposit address generated by the protocol (shown in the interface)

5. The protocol executes the swap — crypto arrives at your address

Track the status in real time on the order page.

To the deposit address of the decentralized protocol you selected. It is a standard transaction from any wallet — no wallet connection, no registration anywhere.

Usually a few minutes to half an hour — around 10–15 minutes on average. The routes list shows the estimated time for each route; the actual time depends on chain confirmations and protocol load.

Cross-chain swaps can fail because of slippage limits, insufficient liquidity or network issues. The refund address is the only place a protocol can return your funds. Since USDT-Mixer holds no funds and has no accounts, without a refund address your assets may not be returned automatically. That is why it is mandatory.

USDT-Mixer does not add a markup on top of the protocol quote. The amount shown in the interface is the final amount; the fee breakdown transparently lists network fees, outbound fees and the affiliate fee (if any).

If the swap did not complete, funds are returned to the refund address you set when creating the order. If nothing changes well beyond the estimated time, email support with your order ID and we will investigate.

No. You send crypto directly to the decentralized protocol address and it settles straight to your receiving address. We are not a custodian and maintain no wallet for your assets.

USDT-Mixer monitors the swap process and acts as a neutral third party in disputes. Reach out to support — we will investigate and help resolve it.

Yes. Contact us by email and we will respond quickly. To protect privacy, email is the only channel we offer.

USDT-Mixer does not link swaps to an account — there is none. We do not collect personal data or keep a user transaction history. Order metadata (order ID, pair, addresses, status) is retained for a limited time for support and dispute handling.

Bitcoin, Ethereum, Solana, Arbitrum, BNB Chain, Tron and their stablecoins, with more added as protocols are integrated. Search in the swap panel to see the current list.

Yes. Hardware wallet, mobile app, browser extension — it does not matter. USDT-Mixer never asks you to connect a wallet. Enter the receiving address and send from your own wallet like a regular transaction.

The .onion mirror is linked in the footer. The site loads no external resources; static pages work even at the highest Tor Browser security level. The swap panel requires JavaScript.

Always double-check the address before sending. Blockchain transactions cannot be reversed — not by us, not by the protocol. Copy the address and verify the first and last characters. Funds sent to a wrong address cannot be recovered.